Effective Date: 07-03-2025
Last Updated: 07-03-2025

At Musalik Travels, we strive to provide the best travel experiences for our customers. However, we understand that plans may change. This Refund Policy outlines the terms and conditions for cancellations and refunds related to our travel services.

1. General Refund Policy
Refund eligibility depends on the type of booking, cancellation timing, and the terms of our service providers (hotels, airlines, transport companies, etc.). Refunds will be processed based on the following conditions:

Refunds are subject to deductions for administrative fees, service charges, and applicable penalties imposed by third-party service providers.
Refunds will be issued using the original payment method within 7-14 business days after approval.
Some bookings may be non-refundable or have different cancellation terms (e.g., last-minute bookings, discounted packages).

2. Cancellation and Refund Terms
A. Tour Packages
Cancellation 30 days or more before departure: 90% refund (10% administrative charges apply).
Cancellation 15-29 days before departure: 50% refund.
Cancellation 7-14 days before departure: 25% refund.
Cancellation less than 7 days before departure: No refund.
B. Hotel Bookings
Refunds depend on the hotel’s cancellation policy. Some hotels may charge full cancellation fees.
No refunds for last-minute cancellations or no-shows.
C. Flight & Transport Bookings
Flight refunds are subject to airline policies. Some tickets may be non-refundable or have change fees.
Refunds for private transport services depend on cancellation timing and vendor terms.
D. Trekking & Camping Packages
Cancellation 15 days or more before the trip: 75% refund.
Cancellation 7-14 days before the trip: 50% refund.
Cancellation less than 7 days before the trip: No refund.

3. Force Majeure (Unforeseen Circumstances)
No refunds will be issued for cancellations due to force majeure events, including but not limited to:

Natural disasters (earthquakes, floods, storms, etc.)
Government-imposed travel restrictions
Pandemics or epidemics
Civil unrest or strikes
In such cases, we will attempt to reschedule or provide credit for future bookings.

4. Refund Process
Submit a Refund Request – Email us at [Insert Email] with your booking details and reason for cancellation.
Review & Approval – Our team will verify your eligibility based on the policy.
Processing Time – Approved refunds will be processed within 7-14 business days.

5. No-Show & Early Departure Policy
No-shows (failure to check in on the booked date) are non-refundable.
If a traveler voluntarily leaves a trip early, no refund will be provided for unused services.

6. Changes & Amendments
If you wish to change your booking instead of canceling, we will assist in rescheduling based on availability. Additional charges may apply.
Refund policies may vary for customized or special tour packages.

7. Contact Us
For any refund-related inquiries, contact us at:

Musalik Travels
Gh Hassan Mantoo, Malapora Chamgund,
Kulgam-192231, Jammu & Kashmir.
Office@musaliktravels.com
7780885241/6005339547

This policy ensures transparency and helps manage expectations while maintaining a fair approach to cancellations and refunds.